Terms and Conditions of Sale

RETURNS POLICY 

We guarantee we will meet our obligations under the Consumer Guarantees Act with regards to faulty or defective products. We will exchange or refund purchased items within 14 days of purchase or up until the end of the third week of the trimester (whichever is the latest date) so long as items are in mint condition. The exception to this is if an item is shrink wrapped it cannot be returned if the shrink wrap has been removed. Proof of purchase is required in all cases. 

Non-returnable items include: calculators (unless faulty), gift vouchers, sale products, special orders and E-book access codes. 

SHIPPING

Parcels within New Zealand are sent with NZCourier (P.O Box addresses through NZPost). In most cases, orders placed online will be delivered in the 1-2 business days but this is subject to availability and address. Our New Zealand charges depend on location.

We also offer international courier. Price is calculated at checkout. Please be aware that due to the ongoing Covid-19 pandemic there are major delays for international deliveries. 

Acceptance

This is the official website of Vic Books. By accessing our site you agree to our terms of access listed below.

General disclaimer

The content on our site is for information only. While we try to ensure that the content of our site is free from error, we do not warrant its accuracy, adequacy or completeness or its suitability for your intended use. The content on our site is not intended to be a substitute for commercial judgement or professional advice, and you should not act in reliance upon any of our site's content, without first obtaining professional advice relevant to your circumstances.

Overseas students only
Students who are not resident in New Zealand do not have to pay GST (Goods and Services Tax) on their textbook purchases. However, if your book is delivered within New Zealand GST is payable.

Shopping

To work out the GST-exclusive cost of your textbooks, enter the full price into the GST calculator here.

We endeavour to process all web orders paid via credit card within 24 hours of submission however this is dependant on availability. 

How we use your information

When transmitting your personal information over the Internet, you should remember that the Internet is not a secure environment. Any personal information you transmit to Vic Books may be used by Vic Books to provide information to you about the full range of products and services offered by Vic Books.
We do not sell, publish or give away your information. Information about you provided to us can be used by us to carry out our business.

Liability

We disclaim, to the extent permitted by law, all liability or responsibility to anyone for any direct or indirect loss or damage that may result from the action or failure to act by anyone in reliance on the content of our website.

Changes to content

All content on this site (including these terms of access) is subject to change at any time.

Jurisdiction

Unless otherwise specified, the content on this site has been prepared in accordance with New Zealand law for the supply of products and services to persons resident in New Zealand only. The content of this website and any contracts formed with vicbooks arising out of this site are governed by New Zealand law and New Zealand Courts have jurisdiction.

Links

Please contact Vic Books for prior permission if you wish to create a hypertext link to any page on this Vic Books Website. If you create a link to the Vic Books Website, you remain fully responsible for any consequences of that link, whether direct or indirect and you will protect Vic Books against all loss, damage, liability, costs or expense arising from or in connection with the link. Vic Books accepts no responsibility or liability in relation to any content on other websites that are not under our direct control.

Copyright

The content of our site is protected by copyright and no part of our site may be reproduced or adapted in whole or in part without our prior consent.