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Textbook Returns Policy

  • We will meet our obligations under the Consumer Guarantees Act with regards to faulty or defective products
  • We will exchange or refund textbooks or student notes within 14 days of purchase or up until the end of the third week of trimester (whichever is the latest date)
  • Items must be in mint condition and proof of purchase is required



Shrinkwrapped items may be refused if shrinkwrapping has been removed


Non-returnable items include:

  • Calculators (unless faulty)
  • Gift vouchers
  • Sale books
  • Special orders

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P +64 4 280 6200  |  E Click here

Physical Address

Easterfield Building
1 Kelburn Parade
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Opening Hours

Monday - Friday 8:00am - 5:30pm

Saturday 10am - 3pm

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