Returns Policy

  • We will meet our obligations under the Consumer Guarantees Act with regards to faulty or defective products.
  • We will exchange or refund purchased items within 14 days of purchase or up until the end of the third week of trimester (whichever is the latest date).
  • Items must be in mint condition and proof of purchase is required.



Shrinkwrapped items cannot be returned if shrinkwrapping has been removed.

Non-returnable items include:

  • Calculators (unless faulty)
  • Gift vouchers
  • Sale books
  • Special orders
  • E-book Access Codes